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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andre Williams

Andre Williams

September 29, 2026

5  out of  5
rating by Andre Williams
"Justin and Kim are great. They're very very customer friendly. I would recommend to everyone."
We responded:
"Thank you Andre!"
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Karen Resch

September 29, 2026

5  out of  5
rating by Karen Resch
"Justin was very thorough . Answered all my questions and reviewed both policies I was buying . He was patient and friendly. Made me smile I enjoyed talking with him. Policies were priced well. Saved me some money from past insurance. Thanks Justin."
We responded:
"Thank you for your business!"
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Tracy Johnson

September 29, 2026

5  out of  5
rating by Tracy Johnson
"Justin and the staff are super friendly and great to work with."
We responded:
"Thank you Tracy for the review and trusting us!"
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Craig & Shirley Smith

September 29, 2026

5  out of  5
rating by Craig & Shirley Smith
"I always have unusual questions for Justin and Kim ie. rental cars, properties in OH and KY, multiple drivers and when to reduce coverage for my benefit.
Their claim processing is the BEST. They treat me like a friend as well as a customer; I'll never change.

9/13/2021
I want to pay my homeowners insurance, not through a bank. I made one phone call to Justin at St. Farm; DONE DEAL!

9/20/2022
Just bought a used car and needed a title change and new plates; only took 4 trips to the BMV. To get car insurance; one phone call to St. Farm. Smooth!
9/29/26 - I needed to stop coverage on car#1, car#2
I needed to add two drivers, car #3 I added full insurance for two drivers. Justin and Kim obtained information from all four people involved, made the required adjustments and provided the coverage in a few minutes... My family was covered!!!
My THANKS to Justin and Kim."
We responded:
"Thank you for being our friend as well! You are the best!"
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Jason

September 13, 2026

5  out of  5
rating by Jason
"Justin is an amazing agent, and a significantly better person. Justin helped with a claim, walked me through the process, and the most amazing thing, he personally showed up at my house before everyone else to help.

You are not buying “just” insurance, you are also gaining an advocate and someone who loves people and appreciates trusting him.

Side note, his staff (Kim), also very kind and caring. Kim kept in touch through my preferred menthols of contact and asked how she could help, asking questions had had not even of.

Again, fantastic people who feel like family."
We responded:
"Thank you Jason, your review and trust mean the world to us!"
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Heidi Westover

September 8, 2026

5  out of  5
rating by Heidi Westover
"Justin Geiger State Farm Office has been my insurance agent for several years. When I call I either talk to Justin or Kim in the office and they are both wonderful answering my questions"
We responded:
"Thanks so much Heidi, we appreciate you!"
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Jolann Horkey Jones

September 3, 2026

5  out of  5
rating by Jolann Horkey Jones
"I have been with this agency forever. Kim, in front office, is always there to help. I call in and give my first name and she knows exactly who I am. When I needed to road side assistance and was having difficulty with the process, she handled it. When I have had claims, they were handled quickly and I was kept in the loop. I have great rates and coverage and a contact person I can count on. I couldn't ask for better."
We responded:
"Thank you Jolann! We hope we are kicking butt for you 🤣 "
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steve iles

September 3, 2026

5  out of  5
rating by steve iles
"I have been with State Farm for a long time and Justin and Kim has always taken care of me in a very efficient and professional manner"
We responded:
"Thank you Steve!l"
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Amanda Fuller

September 3, 2026

5  out of  5
rating by Amanda Fuller
"Amazing experience using them for the past 5 years! Kim is incredible."
We responded:
"Thank you Amanda, we appreciate you!"
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Richard Korn

September 1, 2026

5  out of  5
rating by Richard Korn
"Previous State Farm agent retired. When asking around, Justin's name came up highly recommended. At our first meeting the transfer my policies went very smoothly. He was more than generous with his time discussing any questions I had. It was also very nice to learn he is involved in community activities."
We responded:
"Thank you so much for trusting our office when your agent retired. We appreciate you!"
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David Brouhard

September 1, 2026

5  out of  5
rating by David Brouhard
"This office is great, especially Kim! Always timely and responsive. They are willing to go the extra mile and provide any information I need. Highly recommend!"
We responded:
"Thank you so much for your review David and your business!"
Profile photo of Jen B.

Jen B.

August 28, 2026

5  out of  5
rating by Jen B.
"Justin and Kim are amazing insurance partners. They have handled my insurance needs (home, auto, renter's, and life) for a number of years now. They are transparent with what they can and cannot provide (which isn't much) and recommend what is best. Kim has always gone above and beyond. When I first moved into my house, I had a leak under my sink and did not know what to do, and even though it was not covered by my insurance (too small), she helped me find a plumber. Justin remembers to call and wish me Happy Birthday every year. The level of service and care has not changed since day one. Great Job!"
We responded:
"Thank you so much Jennifer for your review and your business! You are appreciated!"
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Sybil Brown

June 11, 2026

5  out of  5
rating by Sybil Brown
"I've been with this agency for years. Everyone I've talked with is helpful, friendly. I like that they even call to remind me l if I overlook making my semi-annual payment."
We responded:
"Thank you Sybil for trusting us, thank you for being our client!"
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Tiffany Lewis

June 8, 2026

4  out of  5
rating by Tiffany Lewis
"The westerville State Farm office with Justin and Kim are wonderful. Referred to us by close friends they have covered us through some very difficult times. Kim always gets back to me promptly and answers all of my questions professionally and thoroughly, no matter how miniscule."
We responded:
"thank you Tiffany for trusting us! We are always here for you.."
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David Christopher

June 3, 2026

5  out of  5
rating by David Christopher
"Friendly and efficient"
We responded:
"We appreciate your review, David. We are so happy that you had such a wonderful experience with State Farm Agent Justin Giger’s Team here in Westerville ! "
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Walter Lee Williamson Jr.

June 2, 2026

5  out of  5
rating by Walter Lee Williamson Jr.
"My experience with State Farm was outstanding. My agent Miss Kim Weatherby was very knowledgeable,patient and outstanding. Thank You very much Kim."
We responded:
"Thank you Walter for your business, we are here for you always!"
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brenda hadler

June 2, 2026

5  out of  5
rating by brenda hadler
"Kim is amazing she looks out for us in every way possible!! I have been with State Farm almost all of my adult life and when I was a teenager my parents were with state farm. I trust that they will do what they say."
We responded:
"Thank you Brenda, we appreciate your business!"
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Kaylee Jo

June 2, 2026

5  out of  5
rating by Kaylee Jo
"I always receive great communication!"
We responded:
"Thank you Kaylee! "
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Tracy Stevens

April 29, 2026

5  out of  5
rating by Tracy Stevens
"Easy application, quick response, and very efficient
to navigate. Thank you, State Farm."
We responded:
"Thank you Tracy for your review, it is a pleasure to be here for you!"
Profile photo of Tyrone J. Williamson

Tyrone J. Williamson

March 30, 2026

5  out of  5
rating by Tyrone J. Williamson
"I can always count on Justin and Kim to handle any situation whenever needed. #LifeTimeCustomer...."
We responded:
"Thank you Tyrone for trusting us with your insurance needs, we appreciate you!"
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Kevin Pargeter

March 30, 2026

5  out of  5
rating by Kevin Pargeter
"Trustworthy and excellence. I’ve worked with Justin and his team for over a decade, and I’d recommend him to anyone!"
We responded:
"Thank you Kevin, it has been a pleasure being your agent for the last decade!"
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Joseline Celestin

March 4, 2026

5  out of  5
rating by Joseline Celestin
"Thank you for being always available."
We responded:
"Thank you Joseline! We appreciate your business"
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Charles Mercurio

March 3, 2026

5  out of  5
rating by Charles Mercurio
"Always there to help. Has saved me alot of money and help me thru claims. Kim is a great assistant"
We responded:
"Thank you Rick for trusting us with your business and insurance needs!"
Profile photo of Mattie Bess

Mattie Bess

February 4, 2026

5  out of  5
rating by Mattie Bess
"Kim is a true professional! She took great care of me and my husband in helping get our insurance needs met quickly and at an affordable price. We purchased 2 homeowners policies, 2 auto policies and an umbrella policy! We are very pleased with coverages and rates. I highly recommend this agency for all of your insurance needs!"
We responded:
"Thank you Mattie for your review and the kind words! We are here for you."
Profile photo of John Cardwell

John Cardwell

December 30, 2025

5  out of  5
rating by John Cardwell
"I just added a rental policy to my car fleet that I’ve had with State Farm since back in the 70’s. Working with This agency was very easy. Providing descriptive details of what I wanted, when I wanted it was all I needed to do. Turn around was the same day.
Give the Justin Giger a try the next time you are looking for quality experience. I’m sure you will not be disappointed."
We responded:
"We thank you for your business and trusting us with your insurance needs for all of this time!"